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Transfer of money from Promsvyazbank to Sberbank. Transfer from card to card of Promsvyazbank. Why the payment was not received or the wrong amount was debited

Promsvyazbank provides services for issuing credit and debit payment media. Cardholders of this financial institution often need to transfer money to relatives, friends or business partners. In most cases, to transfer funds from the payment instrument of this bank, it is enough to know the recipient's account number. Consider ways to make a transfer from card to card in Promsvyazbank.

All ways to transfer money

Clients of a financial institution can transfer funds to another card in several ways:

through internet banking service
on the bank's website
via mobile app
through an ATM or self-service terminal of a financial institution
at the checkout

It is worth noting that the transfer conditions and limits for each method may differ.

Method number 1 We use Internet banking

The owners of payment cards and accounts of Promsvyazbank are users of the Internet banking system of this financial institution, which provides access to a wide range of financial services online. To register in the system, it is not necessary to visit a bank branch, but in the process you will need the mobile phone number specified when issuing the card. For users registered in the system, the transfer procedure will look like this:

enter the user's personal account, then select the section Accounts
in the menu that appears, go to the section Transfers from card to card
enter the recipient's credit card number and amount; select the payment medium from which the funds will be withdrawn
confirm the operation with a one-time code in SMS

If you transfer money within Promsvyazbank, then the commission will not be charged. It is worth noting that at one time in this way you can translate up to 100 thousand rubles, and the monthly limit is 600 thousand rubles. More than 4 such operations cannot be carried out in one day.

The terms for crediting funds depend on the type of payment instrument. As a rule, it takes 2-3 minutes, but there may be delays of up to 3 days (excluding weekends).

The above conditions for making transfers between Promsvyazbank cards in any way will not differ.

Method number 2 On the bank's website

Transfer on the bank's website is one of the easiest ways that does not require prior registration in the Internet banking system. The procedure for withdrawing funds on the bank's website is distinguished by the following sequence of actions:

Go to the official website of the organization

On the main page of the Promsvyazbank website, select the menu Online services

2. In the upper horizontal menu, click on the Online services section

You will see a drop down menu. Here, follow the link Transfer from card to card online in the section For individuals

3. Drop down menu in category Private individuals choose Transfer from card to card online

Fill in all fields of the form for transfer from card to card. Information must be true

4. In the fields that appear, enter the number, expiration date and security code of the sender, the number of the recipient's payment medium, and also indicate the amount. Confirm the operation by clicking on Transfer money

Method number 3 Through a mobile application

A financial institution provides customers with access to a convenient mobile application with which they can manage their card account. The application allows you to use the same services as the Internet banking service. In this case, the user receives a more convenient interface for a mobile phone. For translation it is enough:

enter the application
In chapter Transfers from card to card specify the details of the recipient (credit card number) and the amount
confirm operation

Method number 4 ATM or self-service terminal

If there is an ATM or Promsvyazbank terminal nearby, then you can transfer funds from one card to another in just a few seconds:

or self-service terminal
enter pin code
select section Payments, then select the item Transfers from card to card
enter the recipient's credit card number
confirm the operation (you will need to re-enter the pin code)

Method number 5 In the department

You can transfer funds to another card at any branch of Promsvyazbank:

contact the cashier with the appropriate request
provide the recipient's credit card number and amount
swipe the payment instrument through the reader and enter the pin code

Transfers to cards of other banks

From a Promsvyazbank credit card, you can transfer funds to the account of any other financial institution. To transfer to a payment instrument of another bank, you can use any of the methods described in the article, but the conditions in this situation will be slightly different.

You can transfer up to 70 thousand rubles, and the commission will be 1.5%, but not less 30 rubles.

Clients who have opened a card at Promsvyazbank sooner or later face the need to transfer funds from one personal account to another, as well as transfer money to the account of any individual or legal entity. Performing this simple operation is quite simple, having read the list of transaction methods and choosing the best one.

Transfer methods

A few years ago, bank customers had to stand in line at the cash desk to make a money transfer. Today, this type of operation often involves the collection of a commission for the transfer and takes a lot of time. However, the stationary method was replaced by remote translation options. Moreover, most of them are carried out without paying a commission.

Via internet banking

The first way to transfer funds is to use the Internet banking service. To carry out the operation, you need to log in to the system and perform a simple algorithm of actions:

Click on the section "Transfer from card to card" or "Top up from a card of another bank".
Fill in the fields with the payment data of the sender and recipient.
Specify the desired transfer amount.
Confirm the transaction.

It is noteworthy that the transfer can only be made in the national currency. The term of the transaction depends on the financial institution, the client of which is the recipient. Intrabank transactions are completed within a few minutes. In some cases, the duration of the operation can be several business days.

Via mobile banking

An alternative to Internet banking, access to which is opened using a browser, is a mobile bank. To use the service, you must first download the application to your device on the iOS or Android platform.

Through international payment platforms

In the absence of access to the services of Promsvyazbank, customers can make a transfer using international money transfer systems. When choosing this method, it is recommended to contact only safe organizations, which include:

Western Union is an international platform for making transfers between legal entities. The transaction is carried out using a special computer network, which allows you to safely and quickly transfer funds to different countries. Today Western Union operates in Western Europe, CIS countries, Israel, Turkey.
Unistream is an international organization whose geography covers more than 100 countries of the world. Users of the service have the opportunity to transfer funds to friends or relatives even if they do not have an active account.

For a comfortable transaction, you should carefully study the conditions and features of the provision of services by these companies:

Name of company:	Features and benefits of the service:
"Western Union"	1. Efficiency of the transaction: the recipient can receive funds in a few minutes after confirming the operation.
	2. A reliable security system that excludes the receipt of funds by a third party.
	3. Possibility of translation in a remote format.
	4. Developed network of stationary points, numbering about 350 thousand service branches in most countries.
	5. Collection of commission for services only from the sender.
Unistream	1. Efficiency of the transaction: 10 minutes after the transfer is sent, the recipient can request the issuance of funds.
	2. Collection of commission for services only from the side of the sender.
	3. For regular customers - the possibility of obtaining a client card as part of the loyalty program. The presence of a card makes it possible to receive SMS alerts, and also simplifies the process of making a payment.
	4. Developed network of fixed points, numbering about 300 service offices in 100 countries.

Online on the bank's website

The fastest way to transfer funds from card to card is to use the card2card service of the same name. To carry out the operation, you must:

Follow the active link.
Enter the card numbers of the sender and recipient.
Enter the expiration date and CVV2 secret code of the sender's card.
Specify the desired transaction amount.
Confirm the operation.

According to the terms of the card-to-card service, the maximum amount of one transfer is set at 150,000 rubles. Within one month, a client of Promsvyazbank can initiate transfers of funds within 600 thousand. There is also a limit on the number of daily transfers - 4 transactions. Transferring funds is possible only if both cards are linked to international payment systems and support 3D-Secure security technology.

Through an ATM

Another way to make a transfer is to use the functionality of Promsvyazbank ATMs. With the help of ATMs that support the cash-in option, you can first deposit the required amount into the bill acceptor. To conduct transactions at conventional ATMs, a bank card is required.

Through an ATM, you can only transfer in national currency. The period for crediting funds: from several minutes to several days, depending on the beneficiary's serving bank.

To perform an operation at an ATM, you must perform a simple algorithm of actions.

ATM without bill acceptor:	ATM with cash-in option:
Insert the card into the slot.	In the digital menu, select the "Cash transfer to the card" section.
In the digital menu, select the "Money transfers" section.
Specify the correct card number of the recipient.	Insert banknotes of the required denomination into the bill acceptor.
Specify the desired transfer amount.	Confirm the operation.
Confirm action.

Conditions

When making transfers through a personal account of Internet banking or a mobile bank within the limits of 150 thousand rubles, the client is not charged a commission for the transaction. If the limit of 150 thousand is exceeded, a commission is charged from the sender: 0.5% of the amount of each payment (at least 30 rubles).

The minimum transfer amount is 100 rubles.

By making a transfer using the new details of the recipient, bank customers can create a template with payment information. The presence of templates allows you to speed up the process of transferring funds and eliminates the need to enter the same data for each transaction. The client can create an unlimited number of templates, as well as correct or delete data in them.

Promsvyazbank customers can transfer funds using one of the available remote methods, most of which make it possible to conduct a transaction without paying a commission.

09.09.2016

If you have a need to transfer money from one bank card to another, then it will be convenient to use the online service from Promsvyazbank.

This service allows you to make transfers between cards of different banks from your computer connected to the Internet. The differences will be only in the limits on the maximum transfer amounts and commissions.

Commission for transfer from card to card

Debit cards

If a transfer is made within the Promsvyazbank bank (the sender's card and the recipient's card belong to Promsvyazbank), then such operations are not subject to commission. If one of the cards belongs to a third-party bank, then the minimum commission will be 30 rubles, or 1.5% of the transfer amount.

For example, you transfer 300 rubles from a Promsvyazbank card to a Sberbank card. In this case, the commission will be 30 rubles (1.5% of 300 is equal to 4.5, which is less than the minimum threshold of 30 rubles)

Credit cards

When participating in credit card transfers, the fee will depend on the date the card was issued.

Tariffs for transfers from card to card
Date of issue	Facilities	Translation into
Date of issue	Facilities	Promsvyazbank credit card	Third party banks
from 1.07.2014	Own	3.5%, not less than 299 rubles.	3.5%, not less than 30 rubles.
from 1.07.2014	Credit	3.5%, not less than 299 rubles.	3.5%, not less than 290 rubles.
until 1.07.2014	Own	0	1.5%, not less than 30 rubles.
until 1.07.2014	Credit	3.5%, not less than 299 rubles.	3.5%, not less than 290 rubles.

Commission for transfers from cards of third-party banks

When transferring from card to card that did not belong to Promsvyazbank, the commission will be 1.5%, but not less than 30 rubles.

If you make a transfer from a third-party bank card to a Promsvyazbank card, the commission will be 0.5% (minimum 30 rubles).

It is allowed to change the transfer rate if there are additional conditions of issuing banks.

Limits on the amount of transfers from card to card

If a card of a third-party bank is involved in the transfer, then the daily limit will be 70 thousand rubles. If the transfer is carried out between Promsvyazbank cards, then transfers are available within a day for an amount not exceeding 100 thousand.

At the same time, it must be taken into account that the monthly limit is 600 thousand rubles, and the number of transactions per day cannot exceed 4, or 15 within four business days.

Terms of enrollment

Online translation service is available here

The variety of financial institutions confuses clients. The latter sometimes do not know who to give preference to, therefore, plastic cards of different banks are used as a payment instrument. From time to time, users of banking services have situations when it is necessary to make a transfer from a Promsvyazbank card to a Sberbank card. And how to do it, they do not know. Transactions are carried out quickly, and the enrollment period can be from several minutes to several days.

Banking operations related to the transfer of funds from an internal product to an external payment instrument are carried out quickly and are protected by special modern 3DSecure technology. Security is ensured by entering a special code sent to the customer's phone each time a spending transaction needs to be confirmed.

There are four main options for transferring money from a Promsvyazbank account to a Sberbank card. The transfer is carried out as quickly as the recipient's bank allows. While internal transfers are fast, external transfers can take up to 3 business days.

Transferring money to a Sberbank card through your personal account

Today, almost every fifth bank client is a user of online services and has access to a personal account on the official website of any financial institution. Therefore, in order to transfer money through the Personal Account, users who do not have access to the Personal Account must first obtain it by registering online. The next step is the authorization procedure. The entry is confirmed by entering a one-time code received on the phone number linked to the card.

The client then proceeds with the funds transfer procedure:

In the window that opens, you need to find the "Transfers" section and fill in the required fields of the form proposed by the system.
After a visual check of the entered information, it is necessary to confirm the banking operation using the one-time code received on the phone.

Transferring money from a PSB card using PSB-Mobile

Active users of banking services save time on everything they meet on the way. Promsvyazbank has released a mobile application that allows using portable devices to remotely manage settlement accounts. In order to implement the transfer, you need to run the mobile version of the program and go through authorization. The client will have to receive the login and password in advance at the bank office. Usually they are issued at the conclusion of an agreement for the provision of banking services. Next, the client is invited to fill out a familiar form with required fields to carry out an expense transaction.

Transferring money through an ATM of Promsvyazbank

Self-service terminals are installed everywhere: in the branch of the bank itself, in shopping centers, partner offices and other crowded and sought-after places. In order to transfer money to an external card through an ATM, a Promsvyazbank client needs to insert plastic into the terminal and enter a pin code. Then follow the prompts located on the screen of the device:

find the column "Payment transfer";
select the desired beneficiary bank;
indicate the number of the write-off card;
enter a 16-digit or 18-digit Sberbank plastic number;
specify the transfer amount;
confirm the operation.

Transferring money from a PSB card on the official website

To carry out a debit transaction by visiting the official resource of a financial institution, the client does not need to go through the registration procedure, obtain a login and password for authorization in the system. The user just needs to follow the link https://www.psbank.ru/Personal/eCommerce/Card2Card or go to the website https://www.psbank.ru in the "Online Services" section. Further:

find the item "Accounts and transfers";
select the operation "Transfer from card to card online";
enter information about the sender and recipient (card number, month / year of expiration, security code);
put a tick on familiarization with the contract-offer;
indicate the transfer amount (it cannot exceed 150,000 rubles excluding commission within one operation).

Why was the payment not received or the wrong amount was debited?

There can be two reasons for this: a technical failure and a human factor. If in the second case the sender’s inattention is to blame, then in the first case, the bank should be responsible for the error. After the days allotted for crediting, if the funds have not been credited to the recipient's account, the client of Promsvyaz Bank should contact the nearest branch with a passport, check, plastic card and write a statement indicating the reason for the appeal.

What commission is charged for a transfer from a card?

Sometimes users of banking services do not take into account the commission fee when transferring money and accept an incorrectly debited amount as a technical error. It is not right.

If the client makes an internal transfer, then the commission is 0%. Therefore, only the amount specified in the transaction should be debited from the account.
If a client transfers money from a PSB card to a Sber card, then in addition to the principal amount, a commission of 1.5% of the debit amount, but not less than 30 rubles, will be deducted from him.

In other cases, if the calculations do not match, you need to contact the bank employees for clarification.

Is there a limit on spending transactions?

the maximum amount of one operation, excluding the commission fee, is 150 thousand rubles;
the maximum amount of transfers per month within one card without taking into account the commission fee is 600 thousand rubles;
limit on the number of debit transactions within one payment instrument per day - 4 transactions, for 4 days in a row - 15 transfers.

It should also be noted that issuing banks may establish additional conditions and restrictions for making card-to-card transfers.

Possible problems during the operation and ways to solve them

The main reasons why a payment may not be executed are limited to four standard situations:

the money was not credited to the account as a result of an incorrectly specified card number of the recipient bank;
the waiting period for funds to be credited to the account has exceeded the established limits (more than 3 days);
the amount was deducted incorrectly;
Circumstances that do not allow the execution of an expense transaction.

To solve the first three problems, it is enough to verify the data entered in the form for the transfer. If there is no fault of the sender here, then problems must be addressed either personally to the office of Promsvyazbank, or by calling the hotline number 8-800-333-03-03 and getting expert advice by phone.

Conclusion

It is more convenient to transfer money from a Promsvyaz bank account to a Sberbank card through online services. Operations are fast. The sender specifies the minimum amount of information in the form to complete the transaction, which minimizes the chance of making mistakes.

Promsvyazbank provides its customers with many profitable options that greatly simplify life. Here you can not only withdraw money and pay for your purchases, but also transfer from card to Promsvyazbank card. The operation can be performed in several ways:

on the official site;
through a personal account;
through a mobile application;
at an ATM.

To perform an operation on the official website, you need to go to the portal. Then you should find the option "Online Services" and click "Individuals", selecting the desired type of transfer. In the window that appears, you will need to specify all the necessary details (data of the sender and recipient) and the amount.

As a rule, the money should arrive to the recipient within three minutes.

Service features

The maximum one-time transfer is 70 thousand rubles, monthly - 600 thousand rubles. It is allowed to carry out 4 operations in 24 hours, 15 operations in 96 hours.

Operation fee

debit– 0 percent;
credit cards- 3.5 percent, the minimum replenishment amount is 300 rubles;
supercards- 3.5 percent, the minimum replenishment is 290 rubles.

It is important to remember that replenishment is carried out only in national currency.

How to transfer money from a Promsvyazbank card to a Promsvyazbank card in your personal account

If there is an urgent need to replenish the account of another Promsvyazbank client. You can use your personal account. After logging in, find the button in the menu "All services". In the window that appears, find the desired type of transfer ("Payments and transfers") and click here.

You will see fields where you need to enter your details and the recipient. After carefully checking the data, confirm the operation.

How to transfer money between Promsvyazbank cards via a mobile phone

Surely everyone has had a situation where they urgently need to send money to the account of another person, but there is no ATM or computer nearby. To eliminate such problems, Promsvyazbank provides its customers with a unique mobile application. Its download is completely free. To register, you need to specify a personal mobile number and a secret code that will come in the notification.

To complete the transaction, you only need to enter the recipient's credit card number and amount. This online transfer from card to card of Promsvyazbank has an undeniable advantage: if you regularly transfer money to one account, all data is saved as a template and you do not have to enter it every time.

Transferring money through an ATM

If there is an ATM nearby, use it to top up another account. For this you need:

at an ATM/terminal choose "Money transfers";
then click on the desired type of translation;
carefully enter the recipient's 16-digit credit card number;
indicate the amount in rubles;
confirm the operation.

According to customer reviews, the easiest and most convenient is just such a transfer from a Promsvyazbank card to a Promsvyazbank card. There is no commission when exercising the option in this way.